导医台是医院的窗口，导医是医院与患者之前的第一道桥梁，潜移默化的影响着患者对医院的第一印象。
我们将以全程真诚、微笑的一站式全程亲情服务、贵宾式服务，缓解患者的心情，提升医院的品牌形象！
The guide desk is the window of the hospital, and the guide doctor is the first bridge between the hospital and the patient, which subtly affects the patient's first impression of the hospital. We will take the whole process of sincere, smiling one-stop family service, VIP service, to alleviate the mood of patients, enhance the brand image of the hospital!
接受投诉Accept Complaint
代表院方为患者排忧解难，接受投诉，倾听患者及家属对医院医疗服务的评价和建议。
审批服务Approval service
有关项目的审批，如门诊退费、麻醉卡办理、疾病诊断证明、医保各科项目审批。
On behalf of the hospital to solve the problems of patients, accept complaints, listen to patients and their families on the evaluation and advice of hospital medical services.
咨询服务Consultation service
为来访者提供导医导诊，以及医保政策，医疗收费，（查询）寻找住院患者等各种咨询服务。
Provide medical guidance to visitors, as well as health care policy, medical charges, (inquiry)to find inpatients and other counselling services.
便民服务Convenience Service
免费为患者提供针线、开水、纸杯、卫生纸等物品，提供轮椅、老花镜、雨伞等使用，指导和协助患者自助挂号、打印检查报告等。
Free to provide patients with needle and thread, boiled water, toilet paper and other items, wheelchairs, presbyopic glasses, umbrellas, etc. to assist patients to register themselves, print inspection reports and so on.
流动导医Mobile medical guidance
工作人员走出吧台，在门诊各楼层巡视，随时随地为患者提供帮助，解答问题，指引路线。
Staff walk out of the bar, inspect all floors of the clinic, help patients anytime, anywhere, answer questions and guide routes.
预约挂号Make an appointment for registration
为患者提供现场预约、电话预约、网上预约服务，方便患者就诊。
Provide on-site appointment, telephone reservation and online reservation service for patients to facilitate patient visit.
健康宣教Health education
为患者发放院报及各种健康宣传资料，接受患者各类健康咨询，根据医嘱指导患者用药。
Responsible for distributing hospital reports and all kinds of health publicity materials to patients, receiving all kinds of health consultation, and instructing patients to use drugs according to doctor's orders.
绿色通道Green channel
为外宾、侨胞、老弱病残患者等特殊人群提供特需服务为危急重症患者提供绿色通道服务。
Provide special services for foreign guests, overseas Chinese old,weak,sick and disabled,and provide green channel services for critical and severe patients.
导医台是医院的窗口，导医是医院与患者之前的第一道桥梁，潜移默化的影响着患者对医院的第一印象。
我们将以全程真诚、微笑的一站式全程亲情服务、贵宾式服务，缓解患者的心情，提升医院的品牌形象！
The guide desk is the window of the hospital, and the guide doctor is the first bridge between the hospital and the patient, which subtly affects the patient's first impression of the hospital. We will take the whole process of sincere, smiling one-stop family service, VIP service, to alleviate the mood of patients, enhance the brand image of the hospital!
接受投诉Accept Complaint
代表院方为患者排忧解难，接受投诉，倾听患者及家属对医院医疗服务的评价和建议。
审批服务Approval service
有关项目的审批，如门诊退费、麻醉卡办理、疾病诊断证明、医保各科项目审批。
On behalf of the hospital to solve the problems of patients, accept complaints, listen to patients and their families on the evaluation and advice of hospital medical services.
咨询服务Consultation service
为来访者提供导医导诊，以及医保政策，医疗收费，（查询）寻找住院患者等各种咨询服务。
Provide medical guidance to visitors, as well as health care policy, medical charges, (inquiry)to find inpatients and other counselling services.
便民服务Convenience Service
免费为患者提供针线、开水、纸杯、卫生纸等物品，提供轮椅、老花镜、雨伞等使用，指导和协助患者自助挂号、打印检查报告等。
Free to provide patients with needle and thread, boiled water, toilet paper and other items, wheelchairs, presbyopic glasses, umbrellas, etc. to assist patients to register themselves, print inspection reports and so on.
流动导医Mobile medical guidance
工作人员走出吧台，在门诊各楼层巡视，随时随地为患者提供帮助，解答问题，指引路线。
Staff walk out of the bar, inspect all floors of the clinic, help patients anytime, anywhere, answer questions and guide routes.
预约挂号Make an appointment for registration
为患者提供现场预约、电话预约、网上预约服务，方便患者就诊。
Provide on-site appointment, telephone reservation and online reservation service for patients to facilitate patient visit.
健康宣教Health education
为患者发放院报及各种健康宣传资料，接受患者各类健康咨询，根据医嘱指导患者用药。
Responsible for distributing hospital reports and all kinds of health publicity materials to patients, receiving all kinds of health consultation, and instructing patients to use drugs according to doctor's orders.
绿色通道Green channel
为外宾、侨胞、老弱病残患者等特殊人群提供特需服务为危急重症患者提供绿色通道服务。
Provide special services for foreign guests, overseas Chinese old,weak,sick and disabled,and provide green channel services for critical and severe patients.